Data Privacy & Security

betjilli Privacy Policy – How We Protect Your Personal Data in Pakistan

betjilli takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how it is stored, and what rights you have over your information as a betjilli player based in Pakistan.

Last Updated: June 2025 Language: English (en-PK) Applies to: Pakistan 256-bit SSL Encrypted
Security Standards
Data EncryptionAES-256
Transport SecurityTLS 1.3
Data MinimisationHigh
Third-Party Data SharingNone
betjilli
1

Introduction

betjilli ("we", "us", "our") operates the online sports betting and casino platform accessible at betjilli.run ("the Platform"). This Privacy Policy explains how betjilli collects, uses, stores, and protects the personal information of players ("you") who access our Platform from Pakistan or any other location where the Platform is available.

We understand that you are trusting us with personal information and we take that responsibility seriously. betjilli does not sell, rent, or trade your personal data. We collect only what is genuinely needed to operate your account, process your transactions, and keep the Platform safe and fair for all players.

This Privacy Policy should be read alongside betjilli's Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete agreement governing your use of the Platform.

By registering an account with betjilli or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please contact us before continuing to use the Platform.

2

Data We Collect

betjilli collects personal data in several ways: directly from you when you register or interact with the Platform, automatically as you use the Platform, and in some cases from third parties such as payment processors or identity verification services. Here is a breakdown of what we collect and why.

Information You Provide Directly

Data Category Examples When Collected
Identity Data Full name, date of birth, CNIC number, passport number Registration and KYC verification
Contact Data Email address, mobile number, mailing address Registration and account updates
Financial Data Payment method details, transaction history, deposit and withdrawal records Deposits, withdrawals, KYC
Account Credentials Username, encrypted password, security questions Registration
Communications Support chat logs, emails sent to betjilli, complaint records Customer support interactions
Responsible Gaming Data Deposit limits set, self-exclusion requests, session time preferences Account settings

Information Collected Automatically

When you use the betjilli Platform – whether on a browser or mobile – we automatically collect certain technical and usage data:

  • IP address and approximate geographic location (city-level, not precise GPS).
  • Device type, operating system, and browser version.
  • Pages visited on betjilli, time spent on each page, and navigation paths.
  • Games played, bets placed, bet amounts, and outcomes.
  • Session start and end times.
  • Error logs and performance data used to improve platform stability.

betjilli does not collect precise GPS coordinates, access your phone's contacts or camera, or track your location outside of your betjilli browsing session. The Platform only ever knows what your device voluntarily tells any website through normal browser and app interaction.

3

How We Use Your Data

betjilli uses the personal data we collect for specific, legitimate purposes. We do not use your data for purposes beyond what is described here without first seeking your consent.

Account Operation & Verification

Your identity and contact data are used to create and maintain your betjilli account, verify that you meet the eligibility requirements (18+, one account per person), and process Know Your Customer (KYC) checks required before withdrawals are made. Without this data, betjilli cannot legally operate your account.

Payment Processing

Financial data is used to process deposits from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT transfers, and Visa/Mastercard, and to send withdrawals back to your registered payment methods. betjilli does not store full card numbers. Payment data is handled by certified payment processors operating under their own security standards.

Platform Security & Fraud Prevention

betjilli uses technical and behavioural data to detect and prevent fraud, money laundering, bonus abuse, bot activity, and other violations of our Terms and Conditions. This includes monitoring for unusual betting patterns, multiple account creation from the same device or IP, and suspicious payment activity. This use of data protects the entire betjilli player community.

Customer Support

When you contact betjilli support, we record and retain the conversation to help resolve your issue efficiently, train our support team, and maintain records in case of later disputes. All support interactions are confidential.

Responsible Gaming

betjilli uses your account activity data – bet frequency, bet sizes, session lengths, and win/loss patterns – to identify potential signs of problem gambling. This monitoring is done to protect you. If patterns consistent with harmful gambling are detected, our responsible gaming team may reach out. Any limits you set in your account settings are enforced using this data.

Platform Improvement & Analytics

Aggregate and anonymised usage data helps betjilli understand how the Platform is used, identify technical issues, and prioritise new features. This analytics data cannot be used to identify individual players.

4

Legal Basis for Processing

betjilli processes your personal data on the following legal grounds:

  • Contractual necessity: Processing required to fulfil our agreement with you – operating your account, processing bets and payments, and providing customer support.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) requirements, KYC regulations, and data retention obligations.
  • Legitimate interests: Processing for fraud prevention, platform security, and improvement of betjilli's services, where these interests do not override your fundamental data rights.
  • Consent: For marketing communications (if you have opted in) and for the use of non-essential cookies. You can withdraw consent at any time.

betjilli does not send unsolicited marketing emails or SMS messages. If you registered before any marketing preference was set, you will not receive promotional communications unless you specifically opt in through your account settings.

betjilli

How betjilli Protects Your Privacy

These are the practical measures betjilli has in place to make sure your personal information is handled securely and used only in ways that are fair and transparent.

End-to-End Encryption

Every connection to betjilli is encrypted using TLS 1.3 with AES-256 ciphers. Your login credentials, payment details, and personal data are never transmitted in plain text, on any device or network.

No Data Sales, Ever

betjilli does not sell, rent, or exchange your personal data with advertisers, data brokers, or any commercial third party. Your information is used solely to operate your account and keep the Platform safe.

Data Minimisation

betjilli collects only what is genuinely necessary. We do not ask for information we do not need, and we regularly review our data collection practices to remove fields that are no longer required.

Secure Payment Handling

betjilli does not store full card numbers or sensitive payment credentials on our servers. All payment data passes through certified, independently audited payment processors with their own security standards.

Access Controls

Access to player data within betjilli is restricted on a strict need-to-know basis. Only staff members who require your data to perform their specific job function can access it, and all access is logged and audited.

Your Right to Deletion

You can request deletion of your betjilli data at any time, subject to any legal retention obligations. Requests are processed within 30 days and we will confirm deletion in writing once complete.

5

Data Sharing

betjilli does not sell your personal data. We share it only in the limited circumstances described below, and always with appropriate safeguards in place.

Payment Processors

To process deposits and withdrawals, betjilli shares relevant financial data with the payment processors you use – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT facilitators, and card processors. These processors are certified to handle payment data under their own privacy and security standards and are contractually prohibited from using your data for any purpose beyond the specific transaction.

Identity Verification Providers

For KYC verification, betjilli may share your identity documents and personal details with licensed third-party identity verification services. These providers verify the authenticity of your documents and confirm your identity. They operate under strict data handling agreements and are not permitted to retain your data beyond the verification process.

Regulatory & Legal Disclosure

betjilli may be legally required to disclose your data to regulatory authorities, law enforcement agencies, or courts in response to lawful requests. When such requests are received, betjilli verifies their legality before disclosing any data and, where legally permitted, will notify you that a request has been made.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of betjilli's business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and, where required by applicable law, given the opportunity to object or delete your account before the transfer takes place.

betjilli will never share your data with marketers, advertisers, or data brokers under any circumstances. Any betjilli employee who accesses player data without authorisation is subject to immediate disciplinary action.

6

Cookies & Tracking Technologies

betjilli uses cookies and similar technologies to make the Platform work correctly, to keep your session secure, and to understand how players use the Platform so we can improve it. Here is what we use and why.

Essential Cookies

These cookies are strictly necessary for the betjilli Platform to function. Without them, you cannot log in, place bets, or process payments. Essential cookies cannot be disabled because the Platform will not work without them.

Functional Cookies

Functional cookies remember your preferences – such as your preferred language, the last game you played, or whether you have dismissed a notification. These improve your experience but are not strictly required.

Analytics Cookies

betjilli uses anonymised analytics data to understand which parts of the Platform are used most, where players encounter problems, and how pages load on different devices. This data is aggregated and cannot identify individual players. You can opt out of analytics cookies without affecting your ability to use the Platform.

You can manage your cookie preferences through your browser settings. Clearing cookies will log you out of betjilli and reset your preferences, but will not affect your account data stored on betjilli's servers.

7

Data Security

betjilli employs a multi-layered approach to data security. The following measures are in place to protect your personal information against unauthorised access, loss, or misuse:

  • Encryption at rest and in transit: All stored personal data is encrypted using AES-256. All data in transit is protected by TLS 1.3.
  • Password hashing: Your betjilli password is never stored in plain text. It is hashed using a modern, salted algorithm that makes it computationally infeasible to reverse even if our database were ever compromised.
  • Two-factor authentication (2FA): All betjilli accounts can enable 2FA, which adds a second layer of protection beyond your password. We strongly encourage all players to enable this feature.
  • Regular security audits: betjilli's infrastructure is subject to regular security reviews and penetration testing by independent security professionals.
  • Incident response: betjilli maintains a data breach response plan. In the event of a confirmed data breach affecting your personal information, we will notify you within 72 hours of becoming aware of it, in accordance with applicable legal requirements.

While betjilli takes every reasonable precaution to protect your data, no online system can guarantee absolute security. We encourage you to use a strong, unique password for your betjilli account and to enable two-factor authentication from your account security settings.

8

Data Retention

betjilli retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Data Type Retention Period Reason
Account & Identity Data Duration of account + 5 years after closure AML and legal compliance
Transaction Records 7 years from transaction date Financial regulatory requirements
KYC Documents 5 years after account closure AML compliance
Support Conversations 3 years from last interaction Dispute resolution
Analytics & Usage Data 24 months (anonymised after 90 days) Platform improvement
Cookie Data As per cookie type (max 12 months) Session and preference management

When the retention period expires, betjilli securely deletes or anonymises your data so it can no longer be linked back to you.

9

Your Rights Over Your Data

As a betjilli player, you have meaningful rights over your personal data. betjilli is committed to making it straightforward to exercise these rights. Below are the key rights you hold and how to use them.

Right of Access

You can request a full copy of all personal data betjilli holds about you. We will provide it within 30 days of a verified request, free of charge.

Right to Rectification

If any data betjilli holds about you is inaccurate or incomplete, you have the right to request a correction. You can update most account information directly from your profile settings.

Right to Erasure

You can request deletion of your personal data. Requests are fulfilled within 30 days, subject to legal retention obligations such as AML record-keeping requirements.

Right to Restrict Processing

You can ask betjilli to stop processing your data in certain circumstances – for example, while a dispute over accuracy is being resolved. Restricted data will only be stored, not processed further.

Right to Data Portability

You can request your data in a structured, machine-readable format so you can transfer it to another service. This applies to data you provided to betjilli directly under a contract or consent.

Right to Object

You have the right to object to processing based on betjilli's legitimate interests, including profiling for marketing purposes. You can withdraw consent for marketing communications at any time.

To exercise any of the above rights, contact betjilli's data team at support@betjilli.run with the subject line "Data Rights Request". Include your registered email address and account ID. We will verify your identity before processing any request and respond within 30 days.

betjilli
10

Children's Privacy

betjilli is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. All players are required to confirm their age at registration, and betjilli uses age verification procedures to enforce this requirement.

If betjilli discovers that a person under 18 has provided personal data to us, we will delete that data immediately, close the account, and return any funds that were deposited to the original payment source. Parents or guardians who believe their child has registered with betjilli should contact us immediately at support@betjilli.run.

betjilli supports the use of parental control software to prevent minors from accessing gambling websites. If you share a device with children or teenagers, please ensure that your betjilli account is protected with a strong password and that you log out after every session.

11

Changes to This Policy

betjilli may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes – those that meaningfully affect your rights or how your data is used – we will notify you by email and by displaying a prominent notice on the Platform at least 14 days before the changes take effect.

Minor changes, such as clarifications of existing practices or corrections of typographical errors, may be made without prior notice and will take effect immediately upon publication. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically, particularly if you are sharing new types of personal information with betjilli. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated policy.

12

Contact Us About Privacy

If you have any questions about this Privacy Policy, how betjilli handles your data, or you want to exercise any of your data rights, please reach out to our team:

  • Email: support@betjilli.run (subject: "Privacy Query" or "Data Rights Request")
  • Live Chat: Available via the betjilli Platform during Pakistan Standard Time support hours

We aim to respond to all privacy-related enquiries within 5 business days and to fulfil data rights requests within 30 days of identity verification.

For related policies, visit: Terms and Conditions · Responsible Gaming · FAQ

betjilli's support team is made up of real people who understand the Pakistani context. If something in this policy is unclear, ask us in plain English and we will explain it without the legal jargon.

🔒

Your Data Is Safe at betjilli – Now Get Playing

betjilli treats your privacy as seriously as it treats your winnings. Register free, deposit in PKR, and enjoy cricket betting, live casino, Aviator and more with full confidence in how your data is handled.

18+ only. Please gamble responsibly.  Responsible Gaming  ·  Terms & Conditions